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Wal-Mart to Debut Hispanic Supermarket Format
March 13, 2009
Bentonville, Ark.-based Wal-Mart Stores Inc. plans to open its first Hispanic-focused supermarkets this summer in Arizona and Texas, according to the Financial Times. The pilot stores, named Supermercado de Walmart, will open in Phoenix and Houston in remodeled 39,000-sq.-ft. locations occupied previously by two of Wal-Mart's Neighborhood Market stores. The retailer said the stores will feature a new layout and signing and product assortment designed to make them even more relevant to local Hispanic customers. The staff will also be bilingual. Wal-Mart's Sam's Club division also plans to open a 143,000-sq.-ft. Hispanic-focused store called Más Club in Houston this year. Eduardo Castro-Wright, the head of Wal-Mart's U.S. stores since 2005, has been an advocate of testing new smaller, more focused formats, and raised the idea of turning the Neighborhood Market into a Hispanic-style bodega concept several years ago. He also has developed Wal-Mart's efforts to customize its larger Supercenter stores, which have been grouped according to differing community profiles, such as urban, suburban, Hispanic and African-American, with customized merchandise. A 195,000-sq.-ft. Supercenter that opened in Texas last year included a tortilleria bakery, Hispanic foods and a larger selection of Spanish-language music and DVDs.
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DDI visited the new JCPenney department store at Manhattan Mall in New York and spoke with store manager Joe Cardamone. Below is video of that conversation paired with a walk-through tour of the new store. For more on the JCPenney store, look out for DDI's November/December issue mailing out at the end of November.
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